Support

ProSolv® CardioVascular knows that even the most powerful integrated CVIIS needs a strong support system. That’s why we work hard to ensure that your ProSolv® CardioVascular system is working at full capacity to keep your system, and its users, operating at peak performance. Our qualified application and technical service professionals are expert at helping assure this. Plus, they’re available 24 hours a day, 7 days a week, to assist you. In addition, our support and engineering teams work side by side, providing streamlined, knowledgeable, efficient support. ProSolv also employs active system monitoring tools to alert both the customer and the ProSolv Support team of any abnormal system behavior.

ProSolv’s first year warranty combined with an extended maintenance agreement assures continued access to our service professionals. The warranty and maintenance agreement includes all software enhancements and newly released software upgrades, including 3rd party software. In addition to unlimited support calls, you receive e-mail support, priority response to technical support inquiries and error reports, and documentation updates.

Telephone Support
ProSolv can be reached 7/24x365 at 800-755-2150 or 317-594-7431, ext. 1 or 800-216-1755 for after hours support.

Technical support is also available online. Customers can open new service requests, send electronic messages to ProSolv CardioVascular support and update their account information.

On-line Support

Technical support is also available online. Customers can open new service requests, send electronic messages to PSC support and update their account information.